If you have a Gmail account you need to be aware of a scam going around. Heres how the scam works. You will receive an email from someone, likely someone you know, with an attachment. This happens because the senders account has been targeted and they have fallen for the scam. Once you have clicked on the attachment expecting to see a preview of it another tab opens asking you to enter your password again for Gmail. Unlike most scams, the address bar above will look to have a correct web address in it, however it is not legitimate, it is actually a scam page phishing your login details to your gmail account. This is where it goes from bad to worse, just as the scammers took advantage of your friends account they will do the same to yours. Once they have you login credentials the scammer will login to your account and send emails to all of your contacts with attachments. These attachments may be the very same scam or a entirely different scam. The good news is Gmail has an interface that you can use to see all the devices your account is logged in on and where those devices are in the world. It is accessed by clicking the button that says “Details” on the bottom right of your browser screen when you are logged into your Gmail account. It will list out “Access Type” which is basically what application was used to view your account and it will list “Location by ip address” which tells you basically which country the logged in device is in. The best part about this section that Gmail created is a button at the very top of the page that says “Sign Out All Other Web Sessions”. When clicked, it will do exactly as it says, log out all browsers logged into your account. Steps to resolve this issue is to click the button that says “Sign out all other web sessions”, immediately change your password and return to the “Details” section of your gmail account and make sure no other devices logged back in. If they did simply log them back out again and they will no longer have access to your account. Google discusses this section on their site, you can access that info by clicking here.
Unfortunately this scam is just one of many email scams going around right now. The most common thing I hear from people is “I only open emails from people I know”. The problem is, people you know likely fall for the same scams that everyone else does. The moral of the story, be very mindful of the attachments your open within emails and very careful of links you click within emails. This are the hot spots so to speak that will infect your computer, compromise your account, or trap you into a scam page that makes you believe you have been compromised even if you haven’t. As always, if you believe you have been compromised it is always better safe than sorry. The Nerds are here to help, we provide computer repair service to Austin and San Antonio residences and IT Support to Austin and San Antonio businesses. If you need us we are a click away, simply click this link to book online or call the office at 512-401-6373 for Austin or 210-657-6373 for San Antonio.