There is often a debate on whether you are better off outsourcing IT or whether you should hire an in-house technician. In this article we will discuss both options in detail. If you are unsure what Managed IT Services are, you can read up on our previous blog that describes in detail what the service is and what it includes.
First, hiring an in house IT person comes with a salary which typically is around $72,000 per technician. Aside from the base salary you have to take into account taxes, healthcare and all benefits as a whole. The true number is often between 20% and 30% on average more than the base salary. Secondly, the other factor that comes with in-house IT support is limited knowledge. Even if you hire right and get a really sharp IT person, there always comes a time where said person has hit their limitations technologically and they need some help from their peers.
This is where Managed IT Services win over in-house IT. Any Managed Service provider worth their weight has the skilled staff to back the demands of their customers, if necessary all at once. If there is a road block, there are plenty of skilled technicians to chime in and help out. The other large factor is cost of Managed Services versus in-house. Take for instance our average client size which is roughly 25 users. That would cost roughly $2,625, a far cry cheaper than an in-house technician and you get a much larger team at your complete disposal in person and on-site, remotely, and other benefits such as proactive monitoring and daily preventative maintenance.
In most comparisons, Managed IT Services outweigh in-house IT. The right MSP has a more extensive team that can be leveraged at a fraction of the cost of an in-house tech without the liabilities. Get a free custom network analysis today and get the VIP treatment your company deserves.