Microsoft Issues Windows 10 ‘Black Screen’ Update Warning

Jun 20, 2019

Good morning! I hope you have had a good month and a great week. This is our June monthly newsletter for common issues that we are seeing or big tech news that we feel you should be aware of. We appreciate you being a Nerds in a Flash customer and hope that you find these newsletters helpful. Below, this months edition is Nerd News, about the company. Please take the time to read it if you can. Thanks!

Microsoft Issues Windows 10 ‘Black Screen’ Update Warning
Microsoft released security update KB4503327 which installs automatically through the Windows Update channel. The bug we are being warned functions after you restart your machine. Essentially, you restart your computer and the screen remains completely black from that point. Microsoft states it is “working on a resolution” but has not given a timeline for the fix. In the meantime, Microsoft says “press Ctrl+Alt+Delete, then select the Power button in the lower right corner of the screen and select Restart.” Microsoft states your computer “should” restart normally from there on. Ultimately these things happen, however it has already caused a large number of service calls, although Microsoft states only a small number of users are affected. This issue also resembles a typical hardware failure so the line is very blurry when it happens if it is in fact the KB4503327 update or something else.

*Reminder from lasts months newsletter*Microsoft has announced end of life for Windows 7. What does this mean for you? By January 14, 2020 you need to have either upgraded your computer or upgraded your operating system to Windows 10 or you will be under attack and in a very unsafe situation every minute that your computer is powered on. What does end of life mean? End of life means Microsoft stops releasing security patches. When this happens, your computer is a metaphorical ticking time bomb for viruses and malware. Essentially you become an easy target with nothing standing between you and the bad guys. Once end of life commences all other software manufacturers stop supporting their program on the operating system as well for the very reasons above. What does this mean for you? Get ahead of it. Don’t wait until January 14th. If your computer is Windows 7, you likely have a slightly older machine as it is, so the time to act is now. We build and sell good, mid-grade computers that have Windows 10 on them for $675. Typical turn around time is 1-2 weeks from date of order. Your second option is if your computer is still in pretty decent shape, have us pick up your computer and upgrade it to Windows 10. Whatever route you choose, don’t wait until the final months, there will be a rush like there always is and you likely will have waited too late.

*Nerd News*
We are continuing to grow! With that being said, we are hiring another systems administrator role. This role is for a seasoned systems administrator, that has experience directly in the industry for Managed IT Services and Computer Repair, if you know someone please send them our way. Our standard at Nerds in a Flash is to provide “Heroic Tech Support”, in fact it is in our mission statement. All of that being said, we won’t take just anybody. Secondly, we are being honored in the Austin Business Journal this month for 15 years of excellence, coming out tomorrow. If you subscribe, take a look.

As always, The Nerds are here to save you. If you need Computer repair, IT Support, IT Services or Managed IT Services in Austin or in San Antonio, Call 877-250-8575 or you can book online by going to and click the “Book Now” button in the upper right hand corner.

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