It’s impossible to avoid the fact that, no matter how big or small, modern business is increasingly relying on IT support to keep their operations running as smoothly as possible. But the hassle of constantly calling on IT support to troubleshoot and do on-site repairs can consume both time and money.
The problem with this model – having IT services come out only when something is wrong and only when they are called, is that it’s not preventative. If something breaks that day, then whoever you call (hopefully Nerds In A Flash) may be able to fix it that day, but they may not be able to diagnose if there are bigger issues with your IT network lurking that may cause more problems down the road.
An alternative to calling an on-the-spot IT technician is managed services. Managed services are becoming increasingly popular with small businesses due to a combination of affordability, flexibility and dependability. With managed services, a business can benefit from constant remote monitoring of their IT system — email issues, server crashes, backup help — with support always on the alert to ensure that your business won’t slow down because of a pesky computer virus.
This level of attention may seem expensive, but it can actually save you money in the long run. Think of managed services the same way your would preventative health care. Which is more expensive, taking regular blood pressure medication or going to the hospital for a heart attack? Managed services provide you with the benefits of a full time IT staff at a small portion of the cost.
Most managed services providers bill businesses on a monthly subscription basis. For a flat rate, you can have your IT system monitored remotely and your system constantly checked so that these potential problems have a lower chance of becoming actual problems.
One last thing to keep in mind, though: Not all managed services are made equally. Some are massive conglomerations that don’t have the customer service bandwidth to give you the time of day, while others may be perfectly personable online, but without any troops help you in times of crisis. Nerds In A Flash’s IT managed services arm, Technique, is the best of both worlds. We provide managed services and IT consulting to Austin and San Antonio both remotely and on-site. Pick our Discreet managed services plan and you’ll get remote monitoring and access to our IT helpdesk whenever you need it. If you go with our Elite managed services plan, you’ll get remote support and on-site assistance whenever you need it. Both plans are available for a low monthly fee per user and designed to fit the IT managed services needs of Austin and San Antonio businesses. In need of Technique? Click here.
