Disaster Recovery, Disaster Prevention
Solving problems and getting clients up and running in a hurry.
Get In Touch
We don’t leave the work to automation alone.
We Log into every server we monitor every morning. Period. This helps us stay ahead of issues that might not be detectable by software.
Actually Solving Problems
We don’t band-aid issues for them to just reappear the next day. We get to the root of the issue and fix it so your business can stay running.
Celebrating 17
Years In Business
Performing over the top, rapid response,
Heroic IT Support and IT Services since 2004.
A Knowledgeable Team of Experts
Evan Clinton
Systems Administrator
James Allen
Field Technician
Shawnda Sanford
Partner
Kelley Sanford
Managing Member
Highlighted Reviews
Michael Clarke
17:48 07 Oct 21
James is awesome! Delivered exactly what I asked for in short order. Service was great value for... what he did. Highly recommend.read more
Reese Chamberlain
14:30 30 Sep 21
Super quick response, was able to schedule an appointment for the next day. James came by and was... great. Polite, professional, explained what he was doing and why. Thankfully the problem turned out to be user error (gotta push that RAM in until it clicks, y’all), but it was totally worth the price to get a second set of eyes and another brain on the problem. Hopefully I never need them, but if I do I know I’ll be confident in choosing Nerds in a Flash again!read more
Susan Barbour
17:57 06 Sep 21
What a relief to have found Nerds In A Flash! Working from home, like most of you, has left me with... multiple IT needs and no-one on site to help me fix them. Enter Nerds In A Flash, and most especially James, who arrived the very next day. He sorted everything out quickly and offered me great advice on how to maximize my wifi speeds. And now, weeks later, everything is still running smoothly. A great company. Highly recommend.read more
txcat mama
01:37 07 Aug 21
Came and got rid of a pop-up virus. Also, fine-tuned computer while he was here. Made some... suggestions. Offered to sell some hardware, but it was soft-sell: no real pressure. Over-all if I wanted to have something done, I would call him back.read more
James Sylvester
17:02 21 Jul 21
My experience with Nerds in a Flash was excellent. James came to my residence and made a quick... diagnosis on my box. He had it back within two business days with good information and suggestions. I have complete confidence in his work.read more
Hunter Maloy
17:23 01 Jun 21
We had just opened our new office and didn't have a clue how to set up a new computer and... everything that goes along with it. I called Nerds in a Flash and they came out before the time I had been given and worked quickly and had everything set up in no time. James was the young man who came out and he was great, professional and had me up and running in no time. Saving me a lot of frustration and headaches. They will be our go to for IT support.read more
Noah Master
13:55 27 May 21
Highly recommend Nerds in a Flash! My desktop PC inexplicably gave me the infamous "blue screen of... death" recently, and I was unable to access any of my files, let alone log on to my computer. I got in contact with James of Nerds in a Flash, and he was out to visit within a day! He spent the weekend backing up all of my computer's files, restoring my hard drives, and had my computer (and effectively my job as I work remote) back to me in under 4 days!read more
Barbara Turley
15:36 20 May 21
After giving up searching and watching you tube videos on trying to fix a problem myself I will... call Needs in a Flash. I have used them on several occasions including problems with Windows updates, backing up my system and installing a printer. I have always been very satisfied with their work Highly recommend.read more
rick barnett
15:53 29 Mar 21
James came out within 2 hours of calling the office. Very friendly and knowledgeable about... computers. Helped me get the computer hooked up and back online. Thank you and will definitely use in the future.read more
Eleanor Smith
14:45 29 Mar 21
I was very pleased with the work that James Allen, of Nerds in a Flash, did while he was here with... my computer. He was very thorough with all he checked and did a very good job. And then I had a question a couple of days later and he was very nice to talk to me over the telephone for a few minutes, and give me some help.Thanks, Eleanor Smithread more
Sarah Farley
22:23 23 Mar 21
After two unsuccessful visits by another local "geeky" team, James arrived and fixed my printer. ... It is working perfectly and seriously, my life has changed. What a great guy...defines what customer service really means. Thanks!read more
Dagoverto Zavala
21:12 10 Mar 21
We needed help with our office network and they arrived on time that same day and resolved all our... network issues. No complicated questions, diagnosis etc. They delivered. THANKS JAMES and to everyone at Nerds in a Flash who make it possible to provide SAME DAY IT SERVICES without delay! We will definitely be calling y'all again for any of our IT needs.read more
Erica Laughlin
17:00 08 Mar 21
Lost our printer and phone in recent ice storm and needed to find out what the problem was. James... was great in finding out our modem had a problem. Will absolutely recommend their services when you are stuck and can't figure out why something is not working.read more
Georgette Oden
18:11 04 Mar 21
Same day service, on time, wearing a mask and very responsible as far as maintaining social... distance. Also very willing to go above and beyond... Didn't just fix the problem I called about but also delved more deeply into how I use the computer and whether some other simple changes might make my work more easy and efficient. He's been willing to explain other issues via text after the first appointment and I feel comfortable coming back to him with more questions. What a great service, a million times easier to deal with than GeekSquad.read more
Dennis Elder
22:35 22 Feb 21
Tech was friendly and knew what he was doing. I recommend you call Nerds in a Flash before you give... up on a crashed computer. They can bring your computer back to normal after a it crashes.read more
charlie tanner
19:09 26 Oct 20
Great experience, unlike other support groups like yours. I can't tell you how happy it makes me to... have the phone answered by an American human being not a machine or some one with a very difficult accent to understand. The technician knew exactly what to do and corrected my issue quick and efficiently. I have already recommended your group to my friends. Please don't change your business operations as you grow.read more
Judi Williamson
17:24 26 Oct 20
James was just great. He gave me choices and I decided to let him take it to the shop and put in a... new hard drive. He did that plus cleaning up my computer and making it faster. When James brought it back he spent time with me and set up AMPLIFI for me. I am so pleased with the service and James is one in a million.read more
Diane McDonald
21:10 28 Sep 20
Nerds in a Flash were prompt, competent, thorough, and efficient.James was great! My old computer... crashed and had blue screen of death. I had just bought a new computer and was going to transfer data to my new computer when my old one crashed. He was able to take apart my old crashed Windows 7 computer and transfer the data to my new Mac. He took old computer with him, ordered windows 10, installed it on old computer. Now I have two working computers!! My data is on both computers. Great job! Very responsive and helpful. Thank you James.read more
Jeff Bradham
16:38 18 Sep 20
I never thought I would pay someone else to work on a computer for me. So would say I went in with... high expectations. James listened to my issues, told me his plan of action and he delivered in a very timely manner even though the work spanned a holiday weekend. The fixed price made it easy for me to commit and I couldn't be happier with the ROI.read more
Michael Mercieca
19:41 17 Sep 20
James Allen of NIAF was super responsive. Respected my home, COVID masked, and walked me through... what needed to be done with a clear quote for the work.He did a fabulous job and my computer, which was dead in the water, operates better than when I first got it! Upgraded OS, cleaned up malware, configured settings to optimize performance, and upgraded disk space to 0.5TB allowing me to store on laptop, with backup on OneDrive...nicely synched and also Carbonite backup for extra good measure. Previously, only had 165GB which was eaten up mostly by applications and OS, so I feel much more secure and have flexible storage options. Boot up time is almost instantaneous!I fully endorse James and NIAF and they are now my default contract IT support team!read more
Deron Bissett
16:19 17 Sep 20
Quickly responds to updates, tune ups of laptops, removal of malware, and slow operation.
Deborah
02:08 15 Sep 20
They live up to their name because they were able to come by quickly. James was very helpful.
Andy Friedmann
15:03 27 Aug 20
Essentially a check-up, but quick and efficient and addressed all of my concerns.
Eric Petersen
17:50 25 Aug 20
My hard drive crashed on my iMac and I reached out to Nerds in a Flash and they were able to come... to my house within 2 hours. James was very professional and knowledgeable and determined that I needed a new hard drive and gave me some options. He said it would take about a week to get the parts in and get it repaired, but had it back to me in one business day. I thought so much of the service, I asked him to look at an old MacBook that I had and they are repairing now. Can't say enough about the service and convenience.read more
David Strelitz
19:33 31 Jul 20
We were able to arrange a visit to our home the same day we called. James was pleasant and... professional. We would use him again if the need arose.read more
Bill McGavern
16:45 26 Jul 20
James was prompt and courteous. He explained everything so that even I (a real computer dummy)... could understand it. Very reasonable and my computer is working great and all my files were able to be saved. Thanks fopr a good job!read more
Meghan Bettis
18:54 14 Jul 20
Absolutely awesome! James picked up my 2012 Macbook pro Friday afternoon to replace the hard drive... (extremely slow) and was already finished by Monday. It functions like a brand new computer, and I was debating on buying a brand new mac. Thank you James and Nerds in a flash!! Super super happy!read more
Erik Stearns
06:47 08 Feb 20
This was my first time using them. To say the least, I have been incredibly impressed with the... level of knowledge, service, and professionalism. I had a fan and hard drive problem which was pledging my laptop and I was about to lose my data. James was fantastic. He knew what the problem was, upgraded me to a solid state drive, and took a look at a possible memory upgrade for me. He even went the extra mile in cloning the old drive to the new using three different cloning software packages, because the first two failed. He went to the extra effort in making sure that the drive transfer was a total success. Now my machine is feeling and running like brand new. Thank you and I'll be using you all again. Oh and they work around your schedule too. That's awesome.read more
Steve Dalbey
16:02 06 Feb 20
These guys are amazing. I've had problems my office IT guys can't resolve BUT when you want it... done right and done fast, call Nerds In a Flash. I won't tell you who to ask for since, selfishly, I want him available to me but, suffice to say, I hear ALL their senior guys are rock stars!read more
SabraLadd Gore
17:53 31 Jan 20
An excellent response to the job I requested. James Allen spent time explaining what he did so that... I could move forward with knowledge and confidence.read more
Jay West
18:25 21 Jan 20
Great service. Technician arrived quickly. He was fast efficient and solved my computers problem... quickly. His recommendations on anti virus were well thought out and have worked great. I thought the service was expensive but after looking around I realized it was competitive or better than other services. I was pleased overall with my experience.read more
Brenda Collier
16:37 11 Dec 19
James was great. He came on time for the appt, was patient and knowledgeable.
Kris Elliott
16:13 28 Nov 19
They came to my apartment the same day I put in a request, got there on time and diagnosed my PC... within 20 minutes. Had to send the PC back with them and they have kept me well updated on the progress. Great service and professional. Would recommend to anyone needing computer repairs.read more
Cheryl Johnson
17:37 12 Nov 19
This group of IT experts beats any other techs we've tried, including some well-known ones. When... they came out the first time, it was for a malicious virus and it shut down my computer completely. They had to take it in and returned it the next week, ready to go. Unfortunately, I panicked when I got a warning supposedly from Microsoft that my computer was compromised. When I finally realized that this was not Microsoft, I shut everything down and called my "Nerd" and he was able to return and showed me what had happened. It was compromised by an outside source, so he took it back and cleaned it all up, and restored my programs. I couldn't be happier...except now that I have over 1800 emails to check out, but that's MY problem that I'm happy to resolve. Many thanks to James and Kelley.read more
Colette Barcilon
15:49 23 Oct 19
Efficient, reliable and honest. We had major problems with our computer. Kelly diagnosed the... issues, explained how they could be resolved and took the computer away. He brought it back on time and we haven't had a problem since. A job well done!read more
Admin User
13:44 21 Oct 19
Top notch! Kelly really knows his stuff! Helped us through our crisis until he could get us new... desktops & a new server installed. We are in great shape now!!! Thanks Kelly!!!read more
