Call Now AUSTIN: 512.401.6373 | DFW: 972.573.6373 | SAN ANTONIO: 210.657.6373

Nerds in a Flash

Call Now:
AUSTIN: 512.401.6373 | DFW: 972.573.6373 | SAN ANTONIO: 210.657.6373

Sixteen Minutes
Is Too Long To Wait

We respond in Under Fifteen Minutes Every Time.

Get in touch

Disaster Recovery, Disaster Prevention

Monitoring

We monitor all of your laptops, desktops and servers not only daily, but by the second, catching problems before often times you know there was a problem and repairing them just as quickly.

Problem Mitigation

Priority responses to issues is our number one secret sauce (not so secret anymore). The faster an issue is remediated the smaller the catastrophe is, preventing IT wildfires from happening.

Backups

We manage your backups, both onsite and cloud. Aside from using best practices, we help ensure your ability to restore a file, if human error does occur, which is critical to your companies success.

Security

We manage your security, to include (but not limited to): patching, antivirus, firewalls and MFA. All in the name of keeping you as secure as possible and functional at all times.

Solving problems and getting clients up and running in a hurry.

Get In Touch

technical support advisor

We don’t leave the work to automation alone.

We Log into every server we monitor every morning. Period. This helps us stay ahead of issues that might not be detectable by software.

Actually Solving Problems

We don’t band-aid issues for them to just reappear the next day. We get to the root of the issue and fix it so your business can stay running.

Solving your computer repairs and problems

Celebrating 18
Years In Business

Performing over the top, rapid response,
Heroic IT Support and IT Services since 2004.

Full-time monitoring on every machine

01
Our software will find and fix many problems automatically
02
If that doesn't work, we're alerted and swing into action
03
We jump in remotely and get you back up and running with all possible haste. If the issue is more severe, we dispatch a technician to you with priority.

A Knowledgeable Team of Experts

Kelley Sanford Managing Member
Shawnda Sanford Partner
Evan Clinton Systems Administrator II
James Allen Field Technician
James Killebrew Systems Administrator
Brooke Roberts Office Assistant

Founded By Someone
Who Believes Problems
are Problems

For 18+ years Nerds in a Flash has executed over the top,
rapid response and heroic IT support for our managed service customers.

We know you don’t engage a firm like Nerds in a Flash because you don’t ever have tech needs, but because of the opposite.
You need your IT needs to be handled so you and your staff don’t have to do it, allowing you to work on what your business actually is.

Not only do we provide top-grade, knowledgeable expertise,
but we promise to treat each issue with the priority and the care it deserves. Our commitment to dependability,
timeliness, and friendliness is what keeps our managed service customers happy.

Highlighted Reviews

Top notch! Kelly really knows his stuff! Helped us through our crisis until he could get us new desktops & a new server installed. We are in great shape now!!! Thanks Kelly!!!

American Conservation & Air

Nerds in a Flash is the business answer to IT problems... they get the Job done in a flash (hence the name).

Taylor Polk

We've used them for years for our business and home computers and they are super knowledgeable about computer maintenance and keeping things operating smoothly. They are always courteous and friendly too.

Jim McDaniel

I had a problem with Outlook that had lasted for years. I had taken my computer to several local companies, but no one could fix the problem. Kelly identified the problem (it involved read response emails that were never sent) and fixed it.

Malcolm Yeatts

Great service. The technician arrived quickly. He was fast efficient and solved my computer's problem quickly

Jay West

To say the least, I have been incredibly impressed with the level of knowledge, service, and professionalism.

Erik Stearns

These guys are amazing. I've had problems my office IT guys can't resolve BUT when you want it done right and done fast, call VIP IT Solutions.

Steve Dalbey

Great service and professionalism. Would recommend to anyone needing computer repairs.

Kris Elliott

Great and Timely Service. Super-happy with results!

Ian Straughan

Efficient, reliable and honest.

Colette Barcilon
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Nerds in a Flash
Nerds in a Flash
4.7
Based on 143 reviews
powered by Google
Charles Akers
Charles Akers
20:26 27 Jun 22
James was great. Explained everything so I could understand. I'm not a techie. He even let my... chihuahua sit in his lapread more
Rhys Malen
Rhys Malen
15:15 19 May 22
The technician that came by to help, James, was incredibly nice & very helpful. He was quick, and... processed my data transfer easily and efficiently, helping me make sure all my apps and accounts were set-up as well.read more
Blake thesteak
Blake thesteak
18:48 16 May 22
Had a computer that wouldn't start normally using the power button, they sent someone out diagnosed... it and swapped the psu fixing the issue very quickly.read more
Linda Chambers
Linda Chambers
12:30 23 Mar 22
I contacted Nerds in a Flash because my computer was very noisy, running extremely slow, and... seemingly on the verge of crashing. James came out to my house and diagnosed the problem. He did a custom build of a new computer for me in about a week. It is fast and reliable! Thanks James and Nerds in a Flash!read more
Adam S Brady
Adam S Brady
13:20 27 Feb 22
SO easy to work with. Picked up my laptop, fixed it and returned to me within 5 days! Great... service. Communication was great!read more
Sharon Hoenig
Sharon Hoenig
13:19 23 Feb 22
Did everything needed to get my computer running like new easily and just as outlined. Thank you!!
Jerome Brown
Jerome Brown
01:42 10 Feb 22
We are in Rock Rock area. James was kind, friendly, professional, timely, efficient, knowledgeable.... He was fantastic. This company is the best, very quick response time for my appointment requests. Honest, no surprise billing, no BS, no upselling. And my PC is running like a champ! Seriously satisfied!read more
Donald Harkema
Donald Harkema
17:02 07 Feb 22
Very professional, thorough and detailed description of work to be done. Would definitely... recommend and will definitely use them again.read more
Matias Enrique Lozano
Matias Enrique Lozano
20:32 03 Feb 22
Punctual, honest, polite, and efficient. James, the computer specialist who came to our... appointment, was very proficient in diagnosing the issue with my device and also prompt to deal with the problem right on the spot. I definitely recommend Nerds in a Flash.read more
WW P
WW P
15:40 20 Jan 22
We were having problems with our relatively new laptop. We seemed to have had an SSD that would no... longer respond. We were at wits end because there were a lot of family photos and records on the laptop we could ill afford to lose. I contacted Nerds in a Flash via email. I received a response to my questions within a day or less. After I asked a few more questions, we arranged a ‘visit’ and our issues were resolved.The ‘visit’ consisted of James coming by and talking with me a bit more about the issue and picking up the SSD. Within three days he was back with a backup drive with our information. He was concerned that he may not have recovered all that we sought. Everything we needed was recovered and the quality, price and responsiveness is incomparable. I highly recommend Nerds in a Flash and wish them all the best. Thank you James!read more
Aaron cupp
Aaron cupp
18:45 27 Dec 21
10/10 would recommend. I scheduled the appointment same day and they were at my home in a matter of... hours. A gentleman named James came out and diagnosed my PC and found the issue fairly quick and got it fixed same day. Well worth the money and professional staff!read more
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4.7 stars on Google and over 143 Reviews